Our Staff - Counselors


Liz Cropped goodLiz Hanson Will, LCSW, Clinical Director - I grew up here in Racine and proudly attended the University of Wisconsin-Madison for both my undergraduate and graduate degrees in Social Work.  After moving out of state for a time, I returned to Wisconsin in 2000 and began working with children and families in treatment foster care.  I am a Licensed Clinical Social Worker in Wisconsin and, in addition to eight years in the foster care system, have worked as a school counselor and in private practice.  I am also a Board member and volunteer for NAMI-Racine County and a participant in The Johnson Foundation’s Collaborative on Children’s Mental Health.

I am thrilled to work with children, teens, and adults to help alleviate stress and roadblocks in their lives.  Anxiety, depression, grief, loss, and helplessness are powerful experiences which can leave otherwise very capable people feeling powerless in their own lives.  Through a solution focused and action-oriented framework, I blend empathy, honesty, and humor to assist people in reaching their maximum potential.  Therapy is a partnership and we start where you need to start and move at the speed that works for you.  My office is a place where it’s safe to be honest and vulnerable without fear of judgment.  I will share thoughts, observations, and strategies but you are in the driver’s seat.  I will support and encourage you, but you will make the decisions that move your life forward.  This approach empowers clients and ensures that you get all the credit for the hard work done in therapy.

Amie Cropped good

Amie Koehnlein, LPC-ITAmie received her graduate degree in Marriage, Couples and Family counseling from the University of South Carolina. She is also a Nationally Certified Counselor and is working towards her LPC in Wisconsin. Amie has been with Family Service of Racine since May 2016 and has been in the counseling career field since 2012. Amie is passionate about helping others and advocating for the mental health community. At FSR, Amie provides therapy for individuals, couples, families and children.





Donna Cropped good

Donna Zewen-Rossman,CAPSWI feel strongly that a person’s strengths are the key to their success in achieving goals they create in the therapeutic process.  I enjoy working with individuals with traumatic histories and earned a certificate in Trauma Informed Care from U.W. Milwaukee, where I earned my master’s degree in social work with a focus on mental health. In my graduate program, I worked with women in the criminal justice system with significant trauma and substance use histories.  Post-graduation, I also worked in a partial hospital program with individuals having severe and chronic mental health diagnosis.  During my undergraduate studies, I gained experience working with individuals diagnosed with Autism as a line therapist for an agency that provided Advanced Behavioral Analysis programming.  I feel that each individual is unique, therefore I use a variety of therapeutic techniques to address my client’s needs.  



Jessica Cropped goodJessica Poteat, LPC-IT, SAC-ITJessica is dually licensed as a Professional Counselor and Substance Abuse Counselor in Training. She graduated with a Bachelors Degree in Psychology from The University of Wisconsin-Stout and has a Masters Degree in Counseling with an emphasis on Community Counseling from Lakeland College.

She has over 17 years of experience working with adolescents, adults, couples and families of diverse backgrounds with a wide range of issues not limited to Substance Abuse, Domestic Violence, Child Welfare, At-risk youth, and Trauma. As well as Mood, Anxiety, Adjustment and Depressive Disorders.

Jessica uses a comprehensive mix of therapeutic approaches often applying methods from Cognitive Behavioral Therapy, Play Therapy, and Solution-Focused approaches. She believes strongly in strength-based approach to help engage clients to make positive changes for themselves to become a happier, healthier, and stronger version of themselves in a non-judgmental, safe atmosphere. 



Kae Cropped goodKae Beecraft Graduated from UW-Milwaukee with an undergraduate degree in Women’s Studies, a graduate degree in Community Counseling, and a certification in LGBT studies. Ms. Beecraft has worked in domestic violence and sexual assault treatment settings. She has extensive experience working with dual diagnosis clients in both medication assisted treatment and abstinence-based treatment.  Ms. Beecraft has also worked in correctional settings. She is experienced in trauma work and favors a treatment model that works within the reality of her client’s world to create change for the better.  In her spare time, Ms. Beecraft enjoys reading, binge tv watching, collecting quotations, and hanging out with her four cats. 



Our Staff - Administration


Chip Wood, Executive Director – Chip joined Family Service of Racine in December 2011 as the Operations Manager and was promoted to Executive Director in March of 2012. Chip  has over 10 years experience in the non-profit sector in a variety of leadership positions.  At FSR, Chip provides oversight and administrative leadership to the agency.   






Kaileigh Ballard, Executive Assistant - Kaileigh joined FSR in the Summer of 2013. Kaileigh works with insurance companies to ensure that our Counseling and Psychotherapy services have a minimal financial impact on our clients.
With a background in graphics design and print marketing, Kaileigh is a highly valuable part of the FSR Family. Kailiegh also serves as our United Way Campaign Coordinator in addition to assisting with event planning, marketing and fundraising.